We have collected all the error codes of Samsung vacuum cleaner robots with a detailed description of the causes of malfunctions, diagnostics and repair. For convenience, arranged in a convenient and understandable table below.
The models with the display show the alphanumeric combination on your display, find it in the table and find out the reason for the error.
Models without a display do not execute the specified program and according to the lit or flashing lights placed on the control panel, you can find out the problem.
|Error code||Description||Causes and solution|
|C00||An obstruction to the movement or a jam of the device is fixed.||Lift and move it to another location on a flat work surface. Launch to work. If the problem persists, look at the collision sensors.|
|C01||Difficulty in rotation of the cleaning brushes due to foreign objects.||Inspect the brushes. Most likely they are simply clogged with garbage, dirt, threads. Clean the element from obstruction, empty the dust container.|
|C02||The left wheel does not rotate or is above the surface and does not touch it.||Turn off the device, clean the left wheel of dirt, threads, hair, wool. After that, you can activate the device again.|
|C03||There is no rotation of the right wheel, it may have hovered over the floor.||It is required to turn off the device, check and clean the right wheel from a possible blockage. Then start working again.|
|C05||The collision sensor in the protective bumper is out of order.||Wipe the protective bumper with a dry cloth or cloth, then place the device on the floor and activate. If the sensor does not start working properly, you need to diagnose or replace the item.|
|C06||Incorrect operation of one of the sensors of the device.||It is necessary to inspect and clean the sensor windows with a dry rag. Put it on the floor, put it to work. If the problem is not resolved, the problem is with the sensors themselves.|
|C07||The device height sensor is showing incorrect data.||Before replacing an element with a new one, you should make sure that the current one is broken. Perhaps he was clogged or the device hung over a ledge, ran into an obstacle. Move it to another location to track the recurrence of a pop-up message.|
|C08||There is no signal of a fixed dust collector installed in the compartment.||Remove and reinstall the dust container in the device to fix the problem. Perhaps the mounting mechanism is broken, pay attention to it.|
|C09||During the “Along the Walls” operating mode, something obstructed or blocked the rotation of the side brushes.||Most often this happens due to the ingress of foreign objects into the cleaning brushes. Another possible option is a blockage due to dirt, thread, wool. Clean the item from debris.|
|Nobatt||May indicate a disconnected drive or battery failure.||Turn the device off and on again to resolve this problem. If the problem persists, contact the service center or repair technician for a diagnosis.|