Error codes vacuum cleaner robots Xiaomi

We have collected all the error codes of Xiaomi vacuum cleaner robots with a detailed description of the causes of malfunctions, diagnostics and repair. For convenience, arranged in a convenient and understandable table below.

The models with the display show the alphanumeric combination on your display, find it in the table and find out the reason for the error.

Models without a display do not execute the specified program and according to the lit or flashing lights placed on the control panel, you can find out the problem.

Xiaomi vacuum cleaner robots errors, decoding

Error code	Description	Causes and solution
1	Make sure the laser rangefinder is moving. Maybe something is blocking it from turning.	Clean the sensor of foreign objects and debris that may interfere with its operation, then place the vacuum cleaner on a flat surface.
2	Collision sensor malfunction.	Press it down a little and wipe it off. Remove all foreign debris that may interfere with its full operation.
3	There is no touch of the wheel on the surface.	Move the machine to a level surface and run it, this should fix the problem.
4	There is no fixation of the device on the work surface.	Wipe the drop meter from dust, install away from steps.
5	The rotation of the main brush is difficult, clogging or winding of foreign objects is possible.	Take out the element, clean it of debris and install it in place.
6	The side brush rotates poorly or is completely blocked.	Disconnect the element, clean it, put it back and check the functionality.
7	Fixed difficulty in the rotation of the wheels. Apparently due to the ingress of debris, hair, thread, animal hair.	Remove any obstruction to the wheel and return it to the work surface.
8	The device has stalled and cannot exit.	Perhaps foreign objects interfere with orientation around the room. Enough free space must be provided for the operation of the device.
9	There is a problem with the dust collector or filter. Apparently they were installed incorrectly.	If the problem persists after reinstalling the elements, clean them of dust and foreign debris.
10	There may be foreign objects in the filter, make sure it is clean.	If the elements are clean, replacement with new ones is required.
11	The device is close to the tape (virtual wall) or obstacle.	Move it away from the special tape imitating the wall and other objects.
12	Insufficient battery level of the device to continue working.	Place the device on the platform to fully charge the battery.
13	Problems are fixed during the charging process.	Take a dry cloth, wipe the contacts of the device and the charging station. This should help.
14	Battery charging problems.	The battery temperature is too high or too low. Wait for the battery temperature to normalize.
15	Obstacle distance meter failure.	A lot of dust may accumulate on the wall distance sensor, wipe thoroughly.
16	Fall signal from height sensor.	The device is standing on an uneven surface, move the vacuum cleaner to a level surface and restart the computer.
17	The side brushes are defective.	It is required to clean them of debris that may interfere with rotation and perform a system reset.
18	Problems with the operation of the suction (suction) fan.	Perform a system reset. If it does not help, contact the repair center for diagnostics and repair of the element.
19	The laser rangefinder is pressed or foreign objects interfere with its operation.	Eliminate the obstruction of the laser rangefinder movement, remove all foreign objects and place the device in a clear area of ​​the room.
20	Something is preventing the charger from working properly.	Dust may accumulate on contact areas. It is necessary to wipe the contact areas to charge the device.
21	It is possible for dust to settle on the contact zones of the station, or for foreign objects to get on them.	It is necessary to wipe the signal transmission area of ​​the charging station from all foreign debris and dust.